Privacy Policy
This document explains how CasinOK collects, stores, processes, and protects personal information from players who register and use the platform. Understanding these practices helps users make informed decisions about their data when playing at this online casino CasinOK.
The platform operates under a Curacao licence and follows data protection standards designed to safeguard player information. Whether you access the casino through desktop or mobile browser, the same privacy principles apply to your account and activity data.
Information We Collect
When you create an account at CasinOK, certain personal details are required to verify your identity and comply with regulatory obligations. The registration process asks for basic information including your email address, chosen password, and preferred currency such as GBP.
Additional data may be collected during your time on the platform:
- Identity verification documents including photo ID and proof of address
- Payment details for deposits and withdrawals through methods like Visa, Mastercard, Skrill, Neteller, or cryptocurrency options including Bitcoin and Ethereum
- Transaction records covering deposits, wagers, and withdrawal requests
- Technical data such as IP address, browser type, and device information
- Communication records from live chat or email correspondence with support
KYC verification is required before your first withdrawal, meaning documents must be submitted and approved to process payouts.
How Your Data Is Used
Personal information serves several purposes within the casino operation. Account management relies on accurate details to maintain your profile, process transactions, and deliver bonus rewards through the loyalty programme or VIP club.
The platform uses your data to:
- Verify identity and prevent fraud or underage gambling
- Process payments through supported methods including e-wallets and crypto
- Apply responsible gambling tools such as deposit limits, session timers, and self-exclusion options
- Send service communications about account activity or promotional offers
- Comply with licensing requirements and legal obligations
Players aged 18 and over may receive marketing communications about weekly promotions or the welcome package offering up to £2,200 plus free spins across four deposits. You can opt out of promotional messages at any time through account settings or by contacting support.
Data Protection Measures
CasinOK employs SSL and TLS encryption to protect information transmitted between your device and the casino servers. This security layer covers registration details, banking transactions, and general browsing activity on the site.
Account security features include email verification during registration and password requirements demanding at least 8 characters with mixed case letters and numbers. The forgot password function allows recovery through a secure email link.
For players using cryptocurrency payments through BTC, ETH, LTC, USDT, XRP, or Dogecoin, blockchain technology provides an additional layer of transaction transparency.
Data Retention and Sharing
Personal information is retained for as long as your account remains active and for a reasonable period afterward to meet legal and regulatory requirements. Players who wish to close their account should contact support to understand how their data will be handled.
CasinOK may share information with third parties in limited circumstances. Payment processors such as Skrill and Neteller receive necessary details to complete transactions. Regulatory authorities may request data during compliance reviews or investigations.
The casino does not sell personal information to marketing companies or unrelated third parties. Game providers including Spadegaming, Booongo, Betsoft, and Belatra Games may receive anonymised usage data to improve their products, but this does not include personally identifiable information.
Your Rights and Choices
Players have several options regarding their personal data. You may request access to information held about you, ask for corrections to inaccurate details, or inquire about data deletion where legally permissible.
Responsible gambling tools available in account settings allow you to set personal deposit limits, loss limits, wager caps, and session timers. These controls give you direct management over your gambling activity and the data generated by it. For detailed information about these tools, see CasinOK responsible gambling.
To exercise your rights or ask questions about this policy, contact the support team through live chat or email at support@britsino.com. The team responds to live chat requests promptly and typically handles email queries within a few hours during business days.
Policy Updates
This privacy policy may be updated periodically to reflect changes in data practices, legal requirements, or platform features. Significant changes will be communicated through account notifications or email. Continued use of the casino after updates indicates acceptance of the revised terms.
Players are encouraged to review this document regularly, particularly before making deposits or submitting verification documents. The minimum deposit and withdrawal amount is £20, with weekly withdrawal limits of £3,000 and monthly limits of £15,000 under standard terms.